Passengers at Cancun Airport CUN are warned to ignore offers of transportation from solicitors outside the arrival terminals. To obtain safe, licensed, bilingual transportation services, book your ground transportation ONLINE with an authorized transportation company prior to your arrival. The airport IS NOT responsible if you pay a much higher rate, if services are not provided after you paid CASH and can't get your money back, or if you get in an accident and the company is not insured.
This Official Service will take you from door-to-door, to and from the Cancun International Airport to all locations in Cancun, Riviera Maya, Tulum, Playa del Carmen, Puerto Morelos, Puerto Aventuras, Akumal, etc. All locations including Hotels, Resorts, Vacation Homes, AirBnB properties, offices, landmarks, attractions, parks, etc. Cancun Shuttle representatives are available 24 hours and located at ALL Arrival Terminals after you walk ALL THE WAY OUTSIDE THE TERMINAL. Look for representatives wearing a BRIGHT ORANGE VEST and signs with CANCUN SHUTTLE on them.
The following Services are available:
Enter the information in the box below to calculate the discounted rate to your destination. ADVANCE reservations are required for service to and from Cancun International Airport. All reservations are conveniently booked ONLINE and you will receive an email confirmation with detailed arrival and/or departure instructions. If you need special assistance with your transportation the best way is to contact us by EMAIL.
Please choose your hotel from the drop down list that appears after you type three letters.
If the hotel is not on the list please call our office toll fee at 1.888.414.0017 to arrange your reservation by phone.
There are Taxi Cabs available OUTSIDE all Arrival Terminals. Different from other Airports, Taxi Services at the Cancun Airport MUST BE Pre-Arranged. To guarantee the lowest fare possible make sure you CONFIRM the rate and receive a confirmation number. Wheelchair accessible taxis are also available upon request. Below is a table with approximate fares to different destinations. Compare the difference between Pre-Arranged fares and local fares without a reservation.To calculate the EXACT RATE to your Destination PLEASE CLICK HERE.
|Destination||Online From||Regular Fare||Distance
|Cancun Hotel Zone||$24.85+||$45+||28 km
|Cancun Down Town||$24.43+||$45+||17 km
|Puerto Juarez||$24.64+||$45+||20 km
|Puerto Morelos||$32.68+||$45+||26 km
|Playa del Carmen||$44.14+||$70+||55 km
|Puerto Aventuras||$51.12+||$96+||76 km
|Tulum Hotel zone||$71.50+||$175+||138 km
Pickup and dropoff areas are located right outside the Arrival and Departure terminals. Below is a list of the hotels that provide COMPLIMENTARY shuttle service to their guest with an approved room reservation confirmation. Please contact the hotel directly to arrange your pick up at the airport. If your hotel IS NOT on the list then transportation to your hotel IS NOT INCLUDED unless it is SPECIFICALLY indicated in your tour package/hotel reservation. Please be aware of emails and/or phone calls suggesting you have transportation included to your hotel as most likely those offers are from Time Sharing Companies or Clubs trying to convince you into buying a Membership at one of their resorts and if you don’t buy a membership then you will be charged for the transportation when you checkout of your hotel. If you want to book your own transportation without any compromises PLEASE CLICK HERE.
There is scheduled bus service from Terminal 2 to Cancun Downtown, Playa del Carmen Downtown, and Tulum Downtown. For schedules, fares, and reservations, please visit www.ADO.com.mx. Buses go from the Cancun Airport straight to the Bus stations in downtown. Buses DO NOT go to hotels nor make any stops in between. If you are arriving on an international flight make sure you purchase a ticket for a bus departing at least a couple of hours after your arrival. If you miss the bus NO refund will be provided.