To provide you with the best possible service upon your arrival to Cancun Airport, you can now get your tickets ONLINE. You can only make reservations for ONE WAY service from the airport to the bus stations. When you reserve online you'll reserve a guaranteed seat on the next available bus and an airport representative will wait for you right outside your arrival terminal and take you to the nearest bus stop.
If you have any questions please contact us by email at [email protected] or by phone at:
Toll Free 1-888-414-0017 (US & Canada)
Gratis 01-800-822-7116 (Mexico)
Direct +52 998 848 0333 or +52 998 848 0335
This is the most common question we get from people traveling to Cancun. From breast milk, to live animals, to medicine, to cigarettes, gift bags for your wedding, etc. If you are coming from ANY country outside of Mexico then there are limitations on what you can bring into Mexico. The same goes for what you can take OUT of Mexico. Because this is a CUSTOMS question it is better that you check with your nearest MEXICAN CONSULATE prior to your trip to Cancun. Here is a link to Mexican Consulates around the world: http://directorio.sre.gob.mx/index.php/consulados-de-mexico-en-el-exterior Please be aware that we WILL NOT answer to emails regarding CUSTOMS questions as we are not authorized to give official information. Please contact your nearest Mexican Consulate for details and documentation.
Yes, and as such it is regulated by international treaties and laws.
Cancun is located in the Northeast point of the Yucatan Peninsula in the Caribbean Ocean.
No, Cancun is a resort with its own hotels and attractions. The Riviera Maya is the area South of Cancun which has become very known thanks to the new mega-all inclusive-hotels and attractions such as Xcaret and Tulum.