OFFICIAL CANCUN AIRPORT - TOP AIRPORT IN LATIN AMERICA & THE CARIBBEAN
A NEW RECORD - 23 + MILLION PASSENGERS IN 2017.

City Guide

Arrivals & Departures

Cancun Airport is an International Port of Entry and as such it is subjected to the international airports standard arrival procedures.

International Arrivals

pon your arrival to the Cancun International Airport you will be guided to the immigration reception area where you will show all the required entry documents such as passports, visas, tourist cards, etc. Entry documents will be provided by your airline and will be available at the reception area. If you are not sure if you need special papers to enter the country, please read our Immigration Section or contact your nearest Mexican Consulate prior to your arrival to Cancun.

Once you are checked-in by immigrations, proceed to the luggage claim area to pick up your luggage. At the baggage claim area there are screens available where you can see in which conveyor you can pick up your luggage or you can ask any of the airport representatives for the appropriate location.

With your luggage please continue to customs. Your luggage will pass through a scanner and a customs officer will ask you for your customs declaration form. Once you cleared customs, you can proceed to exit the arrival gate.

Transportation to hotels is available to all arrival passengers; please go to the Transportation Section to arrange your transfer to your hotel. With your luggage please continue to customs. Your luggage will pass through a scanner and a customs officer will ask you for your customs declaration form. Once you cleared customs, you can proceed to exit the arrival gate.

Transportation to hotels is available to all arrival passengers; please go to the Transportation Section to arrange your transfer to your hotel.

Domestic Arrivals

All domestic flights arrive on Terminal 2. Upon your arrival, proceed to the baggage claim area to claim your luggage and continue to exit the terminal. If you are on a connecting flight, please ask an airport representative for your next flight. You may need to be transferred to a different terminal. There are free shuttles available between terminals, just ask an airport representative for the "shuttle stop."

Transportation to hotels is available to all arrival passengers; please go to the Transportation Section to arrange your transfer to your hotel.

Trip Advisory

Top 10 Destinations Mexico:

  • 1.- Playa del Carmen
  • 2.- Cancun
  • 5.- Tulum

Congratulations!

OFFICIAL - CANCUN AIRPORT TOP AIRPORT IN LATIN AMERICA & THE CARIBBEAN
A NEW RECORD - MORE THAN 23 MILLION PASSENGERS IN 2017.

Frequently Asked

This is the most common question we get from people traveling to Cancun. From breast milk, to live animals, to medicine, to cigarettes, gift bags for your wedding, etc. If you are coming from ANY country outside of Mexico then there are limitations on what you can bring into Mexico. The same goes for what you can take OUT of Mexico. Because this is a CUSTOMS question it is better that you check with your nearest MEXICAN CONSULATE prior to your trip to Cancun. Here is a link to Mexican Consulates around the world: http://directorio.sre.gob.mx/index.php/consulados-de-mexico-en-el-exterior Please be aware that we WILL NOT answer to emails regarding CUSTOMS questions as we are not authorized to give official information. Please contact your nearest Mexican Consulate for details and documentation.

Yes, and as such it is regulated by international treaties and laws.

Cancun is located in the Northeast point of the Yucatan Peninsula in the Caribbean Ocean.

No, Cancun is a resort with its own hotels and attractions. The Riviera Maya is the area South of Cancun which has become very known thanks to the new mega-all inclusive-hotels and attractions such as Xcaret and Tulum.

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