OFFICIAL CANCUN AIRPORT - TOP AIRPORT IN LATIN AMERICA & THE CARIBBEAN
A NEW RECORD - 20 + MILLION PASSENGERS IN 2016.

City Guide

Connecting Flights

The single most important fact you must understand about connecting flights is that THE AIRPORT IS NOT RESPONSIBLE for the connecting of your flights. The airline and/or airlines that you are flying with are responsible for getting you to Cancun on time to make your connecting flight. There is absolutely nothing that the airport can do to assist you with your connecting flights other than giving you the following recommendations:

Make sure that you book your flights with enough time to connect.
Remember that if you are flying to Cancun, then you most likely are coming on an international flight and MUST go through immigration and customs.
If you are connecting flights then you most likely getting on a DOMESTIC flight and must go to the domestic flights terminal.
There is a shuttle between terminals but it is not a scheduled shuttle. It goes back and forth as needed.
If you are flying in different airlines, then you must claim your luggage from your first flight and check them in on your connecting flight.
Immigration and customs DO NOT care if you have to connect flights you MUST go through the procedures as any other person.
Airline personnel may be able to assist you under special circumstances, please check with your airline if you think you will need their assistance. Please plan accordingly.

Weekends are very busy at the airport, thus give yourself enough time between flights. Weekdays are not as bad but if you are flying in during peak hours (10:00AM to 4:00PM) then you may run into some long lines at the immigration and customs booths.

Trip Advisory

Top 10 Destinations Mexico:

  • 1.- Playa del Carmen
  • 2.- Cancun
  • 5.- Tulum

Congratulations!

OFFICIAL - CANCUN AIRPORT TOP AIRPORT IN LATIN AMERICA & THE CARIBBEAN
A NEW RECORD - MORE THAN 20 MILLION PASSENGERS IN 2016.

Frequently Asked

This is the most common question we get from people traveling to Cancun. From breast milk, to live animals, to medicine, to cigarettes, gift bags for your wedding, etc. If you are coming from ANY country outside of Mexico then there are limitations on what you can bring into Mexico. The same goes for what you can take OUT of Mexico. Because this is a CUSTOMS question it is better that you check with your nearest MEXICAN CONSULATE prior to your trip to Cancun. Here is a link to Mexican Consulates around the world: http://directorio.sre.gob.mx/index.php/consulados-de-mexico-en-el-exterior Please be aware that we WILL NOT answer to emails regarding CUSTOMS questions as we are not authorized to give official information. Please contact your nearest Mexican Consulate for details and documentation.

Yes, and as such it is regulated by international treaties and laws.

Cancun is located in the Northeast point of the Yucatan Peninsula in the Caribbean Ocean.

No, Cancun is a resort with its own hotels and attractions. The Riviera Maya is the area South of Cancun which has become very known thanks to the new mega-all inclusive-hotels and attractions such as Xcaret and Tulum.

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